Fix the Broken.
Move the Needle.

My Mandate for Your Organization

Partner with senior leadership to define long-term goals of your department and your company beyond any initial data integration projects.
Partner with I.T. to prescribe a technology stack that works for not just I.T., but also Data and Analytics teams, both now and in the future.
Partner with your Data team to deliver a common source of mastered and governed data.
Prescribe common standards of reporting and techniques.
Ensure data follows GDPR regulations and master data governance best practices.

20+ years of experience working in strategy and planning, marketing operations, sales operations, revenue operations, customer success operations, finance, and support.
Business acumen regarding business mandates and business drivers by line of business.
SaaS metrics used to monitor upstream business operations, downstream business performance, and the connective tissue between the two.
Data wrangling, cleaning, and transformations in MS SQL Server and R-Studio
Application and report development using enterprise grade BI tools such as Power BI, Tableau, and Qlik.
Advanced analytics, data visualization, and storytelling with data for C-Suite executives.

Align the boardroom with the shop floor by ensuring your operational plans align with boardroom level mandates to make money, save money, turnaround, or grow.

Providing your business leaders with an accurate and holistic representation of your subscription business is the ideal place to stop the bleeding and reduce customer churn.
Additional measure can be taken to implement propensity models, or perhaps a dedicated customer success platform, so customer success managers can capitalize on ARR expansion opportunities.
Similar measures can be taken to help sales teams close new business as well as cross sell/up-sell existing accounts through embedded analytics.